Real estate, Dubai
Brokers who stay calm on the call that closes the deal.
Your brokers know the market. The deal is won or lost on one call: the price talk, the cold feet, the buyer comparing you with three other agents. We rehearse it before it happens.
- 4 × 90 minLive sessions over 8 weeks
- Up to 20People in one closed group
- Before + afterEvery person scored on six skills
- 1 reportFor the manager, showing the movement
The cost
Where commissions slip
- 01A buyer says “another agent showed me the same unit cheaper”
- 02The seller's price is unrealistic and nobody tells them
- 03A broker who talks features when the buyer wants reassurance
- 04Cold feet at the offer stage, and the broker goes quiet
- 05Calls with overseas investors that never get to a next step
- 06New brokers who freeze when a client pushes on fees
Someone joins. They know the work. Then a client pushes back on a call and they freeze. It is not a knowledge gap. They have just never practised that moment.
Scenarios
What we rehearse.
Example scenarios. We build the real ones from your team’s calls.
THE PRICE REALITY CHECK
Tell a seller their asking price is too high
THE OTHER AGENT
Same unit, cheaper elsewhere. Hold your ground.
COLD FEET
The buyer wants to “think about it” after the offer
THE OVERSEAS INVESTOR
A video call, a time zone away, and a lot of doubt
THE FEE PUSHBACK
Defend your commission without getting defensive
THE VIEWING WALKTHROUGH
Sell the lifestyle in two minutes, not the floor plan
The programme
What the programme is.
- Four sessions, 90 minutes each, every fortnight for 8 weeks
- A closed group of 16 to 20, so everyone actually speaks
- We film and score each person in week one
- We film and score them again at the end
- One report for the manager, showing the movement
- Built around your team's real calls, not a generic course
The scorecard
You get a score, not a feeling.
Everyone is scored on the same six things, at the start and again at the end. Each person is compared to their own first score, not to each other.
01 STRUCTURE
Leads with the answer, then supports it
02 CLARITY
Plain words, short sentences, no unexplained jargon
03 PACE AND PAUSES
Varies pace deliberately, uses silence before the point
04 LISTENING
Confirms understanding first, then answers precisely
05 PRESENCE
Steady and warm, does not hedge, sounds like they mean it
06 HANDLING PUSHBACK
Acknowledges, reframes, holds position without going brittle
The report
What you get at the end.
One report. Press the button to see the shape of it.
Baseline, week 0
- Structure2.3
- Clarity2.8
- Pace and pauses2.6
- Listening3.1
- Presence2.4
- Handling pushback2.0
Attendance 89%. Voluntary repeat attendance 94%.
Illustrative figures, not results from a past client. Aggregates only. No individual is named or ranked, and individual feedback goes to the individual.
Pricing
Start with a pilot.
Limited to the first three companies
Founding pilot
Price on the call
- Two live sessions with your team
- A filmed baseline score and an end score for every person
- One manager report showing the movement
In exchange we ask for honest feedback and permission to use anonymised results.
Ask about the pilotThe full programme
8 weeks
AED 15,000
For a group of up to 20, in the UAE and GCC.
- Four sessions, 90 minutes each, every fortnight for 8 weeks
- A closed group of 16 to 20, so everyone actually speaks
- We film and score each person in week one
- We film and score them again at the end
- One report for the manager, showing the movement
Industries
Other teams we work with.
Talk to us
30 minutes. We ask how your team handles this now. No deck.
Book a 30-minute callOr write to hello@speakinglab.online
Or leave your details.
A line about the team is enough. We will reply with a time.