Your team knows the work. Help them say it well.
Eight weeks of live practice for the people who speak to your customers. We score them at the start and the end, and you get the report.
Book a 20-minute callWhere it costs you
- A client pushes back and your person goes quiet
- A renewal call where nobody can say what you actually did for them
- Your best engineer says nothing in the meeting that matters
- A support call the customer leaves angrier than they arrived
- A great demo, then the questions lose the deal
- A new hire who knows the product but cannot explain it
Someone joins. They know the work. Then a client pushes back on a call and they freeze. It is not a knowledge gap. They have just never practised that moment. An online course will not fix it. Practice will.
What the programme is.
- Four sessions, 90 minutes each, every fortnight for 8 weeks
- A closed group of 16 to 20, so everyone actually speaks
- We film and score each person in week one
- We film and score them again at the end
- One report for the manager, showing the movement
- Built around your team's real calls, not a generic course
You get a score, not a feeling.
Everyone is scored on the same six things, at the start and again at the end.
| STRUCTURE | Leads with the answer, then supports it |
|---|---|
| CLARITY | Plain words, short sentences, no unexplained jargon |
| PACE AND PAUSES | Varies pace deliberately, uses silence before the point |
| LISTENING | Confirms understanding first, then answers precisely |
| PRESENCE | Steady and warm, does not hedge, sounds like they mean it |
| HANDLING PUSHBACK | Acknowledges, reframes, holds position without going brittle |
Each person is compared to their own first score, not to each other.
What you get at the end.
One report. Press the button to see the shape of it.
Baseline, week 0
- Structure2.3
- Clarity2.8
- Pace and pauses2.6
- Listening3.1
- Presence2.4
- Handling pushback2.0
Attendance 89%. Voluntary repeat attendance 94%.
Illustrative figures, not results from a past client. Aggregates only. No individual is named or ranked, and individual feedback goes to the individual.
Pricing.
First session, ₹12,000, for the first three companies to sign up. In exchange we ask for honest feedback and permission to use anonymised results.
Full programme, ₹1,20,000 + GST, for a group of up to 20, in India. UAE and GCC, AED 15,000.
Twenty minutes. We ask how your team handles this now. No deck.
Book a 20-minute callOr leave your details.
A line about the team is enough. We will reply with a time.